What is the cost of diagnostics?
We diagnose your devices with the use of precise equipment for free, even if you opt not to repair them.
How to learn current status of my order?
There are two methods to learn your order status: you can use electronic form available via our site, at the upper right-hand corner, or call us at +7 (812) 425-37-65
Do you offer any warranty?
I CAN FIX Apple repair shop offers 100-day warranty for all jobs, as well as for spare parts installed in the course of repair. The warranty shall ONLY apply to the defect(s) which were repaired and the spare parts which were replaced. The warranty shall be confirmed by a sales receipt and the information saved in the service center database. The warranty shall not extend to the software recovered or installed anew to your device at the service center, because such software can be altered or supplemented by the users on their own.
Is it possible to replace a button with fingerprint scanner (Touch ID) at iPad Air 2 or iPad mini 3?
Unfortunately not, because Touch ID is locked to processor and can only be replaced together with motherboard.
I have forgotten my iPad password. I tried to recall it, entered possible options found from the web, but can do nothing without a backup copy. Is it possible to change the password without loosing data?
Only provided that earlier you saved a backup copy at your PC. It shall be required to restore the firmware and then load the backup copy. If you do not have such a copy, it shall not be possible to save the information.
I have forgotten my iCloud password. Can this be fixed? The phone was bought legally, not stolen.
You can visit icloud.com and request password recovery via your e-mail. If your e-mail access is lost as well, you can call Apple Helpdesk. If they would not help you either due to whatever reason, you can bring your phone and documents confirming its purchase to our repair shop, and we shall raise a request to disable locking service activation.
I poured some juice on my iPad. Is it possible to repair it?
We would not advise to push your luck and try to dry out your device at a hot radiator or place it in containers with cereals. The first thing that should be done with any electronic device upon liquid ingress is to disconnect the battery. If you do not have special tools, this can be problematic with an iPad, because the battery is hidden inside the case. Thus, it is worthwhile to bring your device to our repair shop in soonest possible time.
How can I sell my old iPad?
We buy out old or broken iOS devices. Please answer a number of questions. Our manager shall call you back and tell how much money can you get.
Do you have protective films or shockproof glasses for iPad Air and can you help to install them?
Surely, we have films and glasses for all iPad models. The cost shall depend upon your choice. We shall be glad to affix protective film free of charge.